Sale Agreement

At SellBroke, we make selling your used electronics fast, simple, and worry-free. This agreement explains the process so you always know what to expect.

1. How to Send Us Your Device

• Free Shipping (Continental USA): Customers in the lower 48 states receive a prepaid UPS shipping label at no cost, emailed immediately after order submission.
• Alaska & Hawaii: Free labels are not available. You may ship using your own carrier at your expense.
• Canada: Ship at your own cost — we reimburse $25 for one device or $35 for two or more devices.
• Local Drop-Off (Reno, NV): You may drop off your device in person at 5460 Louie Ln, Reno, NV 89511 during business hours (Mon–Fri 8AM–4PM). No shipping needed.

2. What Devices We Buy

We accept any condition — working, broken, cracked, water damaged, even devices that won't turn on:

• Laptops — all brands (Dell, HP, Lenovo, Asus, Acer, MSI, Razer, etc.)
• MacBooks — MacBook Air, MacBook Pro, all generations
• iPhones and Android smartphones
• iPads and tablets
• Desktops, iMacs, and Mac Minis
• Gaming laptops and gaming desktops
• All-in-One computers
• Drones, cameras, and other electronics

3. Price Lock & Quote Validity

• Your quoted price is locked for 21 days from the time you accept your offer online.
• If your device arrives after 21 days, we will re-evaluate and may adjust the offer.
• If your device arrives in better condition than described, we will revise the offer upward before payment.
• If your device arrives in worse condition than described, we will contact you to renegotiate before processing.

4. Inspection & Evaluation

• All devices are inspected by our in-house technicians at our Reno, NV warehouse.
• We verify model, condition, and any defects you disclosed.
• If the device matches your description, we process payment immediately — typically the same day it arrives.
• If there are discrepancies, we contact you within 1 business day with a revised offer. You may accept or request your device back (return shipping at our cost).

5. Payment

• Payment is sent within 24 hours of your device passing inspection.
• Payment methods: PayPal, Zelle, Cash App, Venmo, or company check.
• PayPal note: PayPal charges fees on business transfers to personal accounts. We send the full quoted amount — any PayPal fees are deducted by PayPal on their end.
• Checks are mailed to the shipping address on file and typically arrive within 5–7 business days.

6. Data Security

• Every storage device (hard drive, SSD, flash storage) is wiped to DoD 5220.22-M standards before any further processing.
• A data destruction certificate is available upon request.
• We are not responsible for data left on devices that were not wiped by the seller prior to shipment, but we guarantee all data is destroyed before the device leaves our facility.

7. Packaging & Liability

• Customers are responsible for proper packaging to prevent damage during shipping.
• Packages are insured for up to $100 per shipment.
• SellBroke is not liable for damage caused by insufficient packaging.
• SellBroke is liable for up to $100 per package that is damaged or lost in transit through no fault of the customer's packaging.

8. Device Ownership

• By submitting an order, you confirm you are the legal owner of the device(s), or an authorized agent acting with the owner's consent.
• Selling stolen or encumbered devices is a criminal offense. SellBroke cooperates fully with law enforcement and reports suspicious activity.
• All devices are checked against stolen device databases.

9. Declined Devices

• If we cannot make an offer on your device (e.g., device is iCloud locked, IMEI blacklisted, or severely misrepresented), we will contact you and return the device at our cost.